Hetter Heating & Cooling services all kinds of gas and electric hot water tanks. We pride ourselves on responding quickly to your call for service. Most often we can get out to your home the same day. Our factory trained service and installation techs are authorized to perform warranty work for State, AO Smith, Rheem, Ruud and of course Bradford White.
Hot water tanks generally fail when corrosion attacks the exposed steel in the tanks. No tanks are perfectly glass lined. There are imperfections in the lining of the tank and when these imperfections begin to corrode and weaken is when your tank will fail. Of course this usually happens at the most inappropriate time - a holiday or when you're away on vacation. Tanks life expectancy is in the neighborhood of ten to twelve years. As of July 1, 2003 all conventional gas tanks must include the flammable vapor resistant safety feature, which has added to its cost. Also, as of January, 2004, tanks are better insulated. Hetter Heating & Cooling recommends Bradford White, but also installs Rheem, Ruud and AO Smith. For more information, go to bradfordwhite.com.
"I just wanted to take a moment to let you know how pleased I am with the work your company did for me last month on my water tank. When I awoke on October 26th I had a leak in my water tank. Upon calling your office we were able to set up an appointment for later that very day to look at my tank. As expected, the diagnosis was not good on my old tank. Your technician, Chuck, explained things to me and started work immediately. When I returned that evening from work the tank had been replaced and I had hot water. One phone call with fast, reliable service with no unexpected problems...what else can you ask for? Keep up the good work." Jeff Clintonville
Unfortunately, there has been a change in business as usual in the last twelve months in central Ohio in regard to the installation of hot water tanks. Some suburban municipalities require a licensed plumber to install hot water tanks. Hetter Heating & Cooling has been installing hot water tanks for over twenty five years and have won awards for the service we provide. We appreciate the support and cooperation we have received from those customers we have had to refer on.
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"I just wanted to give you some feedback about the installation of my new system, which occurred on August 17, 2012. There were several aspects to the installation that were impressive and what I consider to be above and beyond the call of duty: 1) First of all, the crew showed up on schedule and introduced themselves to me with a handshake. They were friendly and professional. I believe their names were Adam and Walt. 2) They explained what to expect during the day and answered all my questions. As I mentioned to you on the phone, they went well beyond what I would have expected from someone installing equipment. They were very knowledgeable about their work and explained things carefully. 3) They had a high level of understanding about how my new system operates and, therefore, seemed more like engineers than equipment installers. 4) They went right to work. In fact, when they were explaining what the day would be like, they described it as pretty much nose to the grindstone. And they went right downstairs and started in. They went at it all day long, with only a short break for lunch. 5) They seemed happy to be doing what they were doing. Imagine being in someone's basement all day and being happy about that! 6) They did a good job of cleaning up after themselves. 7) They were pleasant and personable and easy to relate to. Usually, I dread having workmen around the house because it disrupts my routine and peace of mind. But Adam and Walt were not obtrusive at all. All in all, things couldn't have gone better. It makes me look forward to my annual service calls on the new system. Thank you." Jeff - Clintonville