We are a family owned company and our goal is just that - to make you feel like family. You are not on your own after a Hetter installation. We don't ever want you to feel like a number. We truly look at our customers fundamentally differently than our competition. We want you as a life long customer. We want you to be a part of our family.
Our reasons are very simple. We want your referral. Referrals are the best form of advertising. Our goal with every installation and every service run is to not only make you happy, but make you happy enough to tell your family, friends, neighbors and co-workers.
"The folks at Trane:
All the research that I did in comparing HVAC systems (Carrier, Bryant, etc) it seemed like other companies would compare themselves to Trane....There are a lot of companies in the Columbus, Ohio area that sell Trane. I was very fortunate to find a company that did a great job! That company was Hetter Heating & Cooling...Please note that I do not often participate in consumer surveys but I felt it was important to let you know the integrity and high STANDARDS this company has set for itself and to let you know that you are well represented by a company like Hetter Heating & Cooling."
Chief Master Sgt. Steve
We offer Maintenance Agreements with selected installations. Why? We want to prove to you that we are committed to your satisfaction - today, tomorrow and ten years from now. To us, that is the essence of the Hetter difference.
Hetter Heating & Cooling specializes in residential replacement systems. We strongly believe in consistently investing training dollars in our technicians. All our workers are our employees. They are all factory trained and EPA certified. All Hetter employees have passed a national background screen. Again, added value that is not only peace of mind for our customers, but just something else that separates us from our competition.
We are licensed and insured. Our customers commonly tell us that our guys are very professional, competent, knowledgeable and polite. We have numerous letters on our testimonial page stating just that.
According to industry research, as few as 1 job in 10 is installed correctly. Also, industry studies have shown that as much as 50% of A/C units tested had an improper refrigerant charge. Our commitment to you is the highest quality installation in the market.
Hetter Heating & Cooling installs and services residential furnaces, air conditioners, heat pumps, air cleaners, humidifiers, UV lamps & thermostats. Our office and warehouse are located at 4780 Kenny Rd (just south of Bethel) and we are open Monday through Friday from 8AM til 5PM.
Bishop Watterson graduate John Hetterscheidt purchased the family business from his father Dick in 1996. His passion for doing what is right for the customer has transcended the company resulting in a consistent annual double digit growth rate.
John Hetterscheidt chaired ACCA's Heat the Town program for ten years (2003 – 2013) leading the effort every fall to bring together the best heating & cooling professionals in central Ohio who donate their time and talent to service the HVAC needs of the less fortunate. He finally passed the baton in 2014.
John is a past president of the local chapter of ACCA (2009 – 2011) and long time past board member. He worked hard to educate central Ohio consumers on the peace of mind associated with hiring an ACCA member company. ACCA member companies go to work every day with an elevated standard of ethics because of a sense of accountability to not only the consumer but their fellow association members.
Hetter is the proud recipient of two Torch Award for Ethics from the Better Business Bureau (2010 & 2016).
Hetter's staff has consistently grown since its inception in 1963 to our current staff of 22. This includes fourteen service & installation technicians – ALL of whom are NATE certified. Hetter purchased its current 23,000 square foot office & warehouse on Old Kenny Rd in May, 2008 to facilitate our growth.