We are a family owned company and our goal is just that - to make you feel like family. You are not on your own after a Hetter installation. We don't ever want you to feel like a number. We truly look at our customers fundamentally differently than our competition. We want you as a life long customer. We want you to be a part of our family.

Our reasons are very simple. We want your referral. Referrals are the best form of advertising. Our goal with every installation and every service run is to not only make you happy, but make you happy enough to tell someone. We want to put a sign in your yard so your neighbors will ask about us.

We offer FREE Maintenance Agreeements with selected installations. Why? We want to prove to you that we are committed to your satisfaction - today, tomorrow and ten years from now. To us, that is the essence of the Hetter difference.

Hetter Heating & Cooling specializes in residential replacement systems. We strongly believe in consistently investing training dollars in our technicians. All our workers are our employees. They are all factory trained and EPA certified. We are licensed and insured. Our customers commonly tell us that our guys are very professional, competent, knowledgeable and polite. We have letters on our testimonial page from them stating just that.

According to industry research, as few as 1 job in 10 is installed correctly. Also, industry studies have shown that as much as 50% of A/C units tested had an improper refrigerant charge. Our commitment to you is the highest quality installation in the market.

Why Hetter ?

• Because of the investment we’ve made in properly training our employees
• All our employees have passed a NATIONAL background screen
• All our technicians are uniformed Hetter employees who will be wearing an ID badge.
• Our solid record with the Better Business Bureau speaks volumes
• In-depth 34-point quality control audit to make sure we missed nothing
• Our best form of advertising is your referral - we are motivated to make you not only satisfied, but happy enough to tell your friends and neighbors.
• We pride ourselves on servicing our customer after the sale when a vast majority of our competition is long gone. We look at our customers fundamentally differently than our competition. We want a long term relationship with you. Our service techs are instructed to evaluate your needs like you are family
• We follow-up to make sure you are completely satisfied. We can even schedule a follow-up visit if you'd like.