Heating, cooling and beyond
Columbus temp Columbus weather 52º OH LIC# 18098
Maintenance
BBB's Torch Award Recipient
Convert to a smart home.
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Furnace broken? Contact us.
100% of our service technicians are NATE certified.
Special Financing For 15 months With Approved Credit On Select Trane Installations

Why is Hetter better?

"Thank you for the follow up call last week. Your guys did great work and we are very happy for everything you did. I have recommended you a couple of times already. I hope you get lots of business from referrals. Thank you !"

Toni - Worthington

"I want to thank Hetter Heating & Cooling for the positive experience I had over the weekend. Chuck graciously interupted his family activities on Sunday to come and diagnose the terminal status of my old unit and fixed it so I'd be cool the remainder of the day.
He returned Monday with Danny to install my new Trane A/C. I found both to be very courteous and extremely focused on the details of their work. I could cite several instances where I noticed "quality traits" that I don't see just anywhere. From Danny excusing himself to go back outside to move the old unit to the truck and pre-place the new unit because he was concerned about killing the grass if the units sat too long while they worked inside, to Chuck's meticulous manner in sealing around the furnace when the job was done so it would look good, this team was simply excellent.
It's clear to see why Hetter has won so many service awards. I won't hesitate to call for myself, or refer you to others, when your services are needed."

Mike - Canal Winchester

"I am very impressed with Rick, your Product Specialist, and the young men who installed a Trane furnace / air conditioner in my condo. Workers like this should be complimented for their courteousness, as well as their consideration in trying to keep my carpet clean - which they covered. I appreciate their good ethics and will highly recommend Hetter Heating & Cooling"

Helen - Upper Arlington

"The folks at Trane:
All the research that I did in comparing HVAC systems (Carrier, Bryant, etc) it seemed like other companies would compare themselves to Trane....There are alot of companies in the Columbus, Ohio area that sell Trane. I was very fortunate to find a company that did a great job! That company was Hetter Heating & Cooling...Please note that I do not often participate in consumer surveys but I felt it was important to let you know the integrity and high STANDARDS this company has set for itself and to let you know that you are well represented by a company like Hetter Heating & Cooling."

Chief Master Sgt. Steve - Galloway

"Hetter always sends quality people that are polite, knowledgeable, and quick. The only way I would look for another HVAC company would be if they went out of business."

Bob - Upper Arlington

"We are extremely happy with our new Trane heating and cooling system that was installed last week. Everyone involved in the installation was friendly, courteous and professional. They took the time to answer our questions and were more than willing to make sure we were satisfied. We would highly recommend Hetter Heating & Cooling. It was a real pleasure to do business with you. Thank you!"

Doug - Clintonville

"As I relax in my toasty warm home, I am reminded of you and the installers at Hetter. I decided to send you a quick note of thanks and the awesome installers Jason & Leonard. I am soooo happy with my new Tempstar furnace. How lucky of me to stumble onto Hetter!! When I contacted you I was in the infancy of furnace shopping, who knew 2 days later Jason & Leonard would be installing my new furnace! You were so professional and knowledgeable as to what I needed (and I don't have much faith in sales people). You redeemed the sales profession to me and your installers - WOW!!! I should have been recording every word Jason spoke! The guy is brilliant. I told him I hoped he would be returning to install my central air this summer. You know, I still run to the basement just to look at my new furnace! Crazy right?? Anyway, I sing your praises and will use Hetter for my A/C this summer and will pass on to my social circle what a great, great company you are. Thank you again so very much. I wish Hetter all the success possible!"

Joy - Galloway

"I will definitely recommend Hetter Heating & Cooling to anyone I know who needs those services. Your customer service has been exemplary. It was incredibly easy to work with you - you provided a clear description of my options, talked to me in a realistic yet friendly manner, and followed up on everything promptly. Likewise, David was incredibly friendly, courteous and thoughtful throughout the installation process on Tuesday. My A/C is up and running like a charm! From here on out I will call Hetter anytime I need A/C or furnace assistance. You guys do a great job."

Amanda - Clintonville

"Smart, friendly and resourceful: those are the words that first come to my mind when I think of Hetter. Rick figured out our houses heating and cooling needs, and then proposed consolidating our two climate systems into one thereby giving us a system more efficient and appropriate for our small house. Hetter worked with me when I postponed the installation, and when the day came to start the complicated project which involved extensively rebuilding our ducts to make them work with one system I knew I had made an excellent choice in Hetter. The workers were extremely friendly, tidy, and detail-oriented, and they were always glad to talk about and explain their work. When we need to replace our water heater, well no doubt call Hetter again. "

Amanpal - German Village

"It's a pleasure to let you know how pleased we are with your work in installing our new heating/air conditioning system. We were not looking forward to shopping for this kind of home improvement. You gave us solid, well-informed advice on what would work best. With your help we could choose a furnace that was adequate, but not more than needed. Ann particularly appreciates that you pointed us to an air conditioner that is remarkably quiet. After talking with you, the choice of contractor seemed easy. The installation was pretty much stress-free for us. The crew came on time, and their competence and concentration was a joy to see. They are all professionals who take obvious pride at being good at what they do. They have a healthy respect for their medium - natural gas - which was very reassuring. Finally, we want to give an unqualified recommendation to Hetter Heating & Cooling. The entire transaction was a pleasure, even through writing a check for services that were eminently reasonably-priced. Thanks to all of you."

Ann & John - Clintonville

"Wally and Matt installed my heat pump / furnace yesterday and did a fabulous job! They were professional and personable, and worked non-stop from 9:00 AM to 6:00 PM (except for a short lunch break). I was very impressed!!
Also - though 4 of my cats hid upstairs the whole time, the other 2 were out and about, and the guys were very cognizant of keeping the doors closed. I know that added an extra challenge, and I appreciate it.
They should be recognized for their excellent work!
Thank you"

Jennifer - Upper Arlington

"Hello: I wanted to let you know that the Columbus City Inspector was here to examine the installation of my new water heater. Of course, the installation passed with flying colors. He kept saying, 'What nice work. Look at the beautiful work. What a nice job.' I would also like to add my compliments re the courtesy and professionalism of the gentleman who installed my water heater. Excellent workmanship and courtesy -- an unbeatable combination. Kudos! "

Annie - Columbus

"Just wanted to take an opportunity to thank you and everyone else for the job that was done on the furnace & AC install. Every single person involved was extremely professional from the plumber you recommended to the installation guys that showed up. This has been by far our best customer service experience since moving to Ohio. Please thank everyone for us and keep up the great work and we'll certainly tell all our neighbors/co-workers what a great job you all did."

Jason - Columbus

"I just wanted to let you know the great job Hetter Heating & Cooling did installing my new Trane furnace and air conditioner. Thank you for taking the time to vist me twice in my home and to answer all my questions prior to installation, including coming up with a solution for the hot water tank so that it was up to code. I also appreciate the thorough job that Matt and Walt did in actually installing the furnace and air conditioner. The fellows discovered some problems with the original ductwork and literally put in extra hours to correct the situation so that everything was up to code and the new furnace would work efficiently. They were neat and did a great job of cleanup afterwards. They were also mannerly, and I had no qualms about leaving my 80 years + mother in the house with them while they worked when I had to run some errands. Even my husband, who is a man of few words, was impressed with their work. As a homeowner, I only wish there were more companies out there like Hetter Heating & Cooling."

Leslye - West side

"I am sending this e-mail to Hetter Heating to let you know that I was once again impressed with the way the company conducts business. The technician that came to our house today was Chuck. Chuck was very professional and courteous. He conducted a fall check up on my furnace. He cleaned the flame sensor and burners, checked the manifold gas pressure, checked the amps on the inducer motor, checked the blower motor amps, and made sure the Aprilaire humidifier was working properly. He even answered a few of my questions on my dual gas water heating tanks. I cannot compliment Chuck and Hetter Heating enough! I truly appreciate the wonderful service, your outstanding employees, and I especially appreciate the honesty with which you conduct business. Today's experience gives me great confidence in Hetter Heating - I will definitely continue to use your services and will be recommending you to all my friends and neighbors."

Fred - Dublin

Recent News

Whole house humidifier can help keep you & your family healthy

09/15/2017

As with high humidity being an issue for homeowners in the summer months, low humidity levels can be equally uncomfortable in your home in the winter. Hetter Heating & Cooling sells and installs whole house humidifiers to help combat dry indoor air when temperatures drop outside. The most popular humidifier we install is the Aprilaire 600...

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Hetter Heating & Cooling loses valuable part of our family

08/03/2017

It is with great sadness that Hetter Heating & Cooling says good bye to our long time after hours answering service partner Dennis Warner who died suddenly at his home in Newark earlier this summer. He was 62. Dennis provided extraordinary service to our company for nine years. He was the late night, middle of the night or weekend voice y...

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Hetter Heating & Cooling Inc BBB Business Review

Satisfaction

We are an Accredited Business with the Better Business Bureau. Hetter Heating & Cooling is a 2016 recipient of the BBB’s Torch Award for business ethics. We have won the Angie’s List Super Service Award the last fifteen years in a row. Please check our record. How many companies — honestly — will ask you to do that? We are committed - with every installation, every service run and every phone call — to your complete satisfaction.

Value

Value

At Hetter, we know consumers today are expecting quality work and peace of mind at a fair price. Nothing less. We look at you - our customer - fundamentally differently than our competition. We want you as a life long customer. We want you to be part of our family.

Comfort

Comfort

Our recommendations are made not only to solve your comfort concerns, but give you peace of mind. We not only offer load calculations FREE with every estimate, we’ve devoted an entire web page to it so as to educate our customers on its importance. A comfortable customer is a life long customer. A life long customer will refer our company to a friend or neighbor. Referrals are the best form of advertising.

Comfort

Workmanship

Our crews are all factory trained and EPA certified. They are our employees. Our service technicians are NATE certified — the highest certification in our industry. Our customer satisfaction numbers are a direct reflection of the investment we make in continually updating the training of all our employees — especially our technicians. All Hetter service & installation technicians are NATE certified. Passing the NATE exam in our industry is equivalent to the bar exam in the legal world.

Comfort

Service

We take great care to hire and train the best technicians in the industry. Our service department is responsive, knowledgeable, professional, highly trained and polite. And that's just what our customers say. Our staff is anxious to go above and beyond. We pride ourselves on our service after the sale when a lot of our competition is long gone.

View our Installer Profiles Showing our Military Love
Trane Honeywell Aprilaire Comfort Specialist ACCA Clintonville Area Chanmber of Commerce Worthington Area Chamber of Commerce The Greater Powell Area Chamber of Commerce Hilliard Area Chamber of Commerce Tempstar Energy Star