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In May, 2010 the Better Business Bureau of Central Ohio awarded Hetter Heating & Cooling its Torch Award for Ethical Enterprising™. Three businesses (small, medium & large) and one non-profit organization also were selected as recipients of this prestigious award.
 “Winning this award is both an honor and a responsibility," says Hetter president & owner John Hetterscheidt. “We have such great respect for the BBB. The work they do in our community is priceless. We want to continue offering great service to our customers and even raise the bar.”
 Hetter won in the most contested category (for companies with 50 or less employees) and is only the third heating & cooling company to win the award since its inception in 1994 and the first since 2004. A panel of judges selected these organizations based on six ethical enterprising criteria and based on demonstrating a high level of trust among their employees, customers and their communities.
"These four Torch Award recipients clearly demonstrated with their entries superior character on a daily basis while consistently exceeding marketplace standards for ethics in their relationships with customers, employees, suppliers, industry peers and the communities in which they do business,” said Kip Morse, President of the Better Business Bureau.”
 BBB of Central Ohio serves Columbus and 21 surrounding counties as a leader in advancing marketplace trust by encouraging best practices, celebrating role models, and denouncing substandard behavior. BBB sees trust as functions of respect, ethics, intent, delivering results and addressing concerns. Businesses and charities that earn BBB Accreditation have agreed to live up to our high standards and principals for trust. BBBs provide free and easily accessible Reliability Reports on businesses, Wise Giving Reports on charities, educational information, objective advice, and dispute resolution of marketplace complaints. The first BBB was founded in 1912, and today a network of 128 local BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than 3 million businesses and charities. Visit www.bbb.org for more information.
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Hetter Heating & Cooling is a part of an exclusive area HVAC fraternity – having won Trane’s 2005 SOAR Award. The S.O.A.R. Award is given annually to Trane’s top dealer in the central Ohio market. The S.O.A.R. is awarded “in appreciation for commitment to excellence and dedication to serving the valued customers of the Trane company.” Company president & owner John Hetterscheidt is pictured on the right receiving the award.