Heating, cooling and beyond
Columbus temp Columbus weather 47º OH LIC# 18098
No Interest for 60 Months* On Select Trane Installations

Why is Hetter better?

"Just wanted to get back to you to let you know (now that I've actually used it a few days) how much I love the Trane furnace that Hetter Heating installed. It's so quiet I hardly know it's running. I'm sure the AC will be great too - although it will be a few months before I let you know about that. The installers - can't recall their names - were great, and took the time to explain everything to me. They did a wonderful job. I really appreciate working with a company that is as professional as Hetter ! I will certainly recommend you highly any chance I get."

Carol - Canal Winchester

"We have always been pleased with the technicians at Hetter - they're friendly, prompt, efficient and very capable."

Don & JoAnn - Worthington

"We are thrilled with the new heat pump ! We cannot believe how quiet it is compared to the old heat pump. As soon as we get some free time, we will write a letter so that you can share our positive experience with others. As for now, if any prospective clients ask for a referral, feel free to give them our phone number and we will be happy to tell them what a great pleasure it was working with you. Thanks again!"

Judie & Greg - Westerville

"Brian was very helpful, showed me the part that went bad, and explained to me why. Thank you for getting to my house so quickly."

Marie - Clintonville

"Smart, friendly and resourceful: those are the words that first come to my mind when I think of Hetter. Rick figured out our houses heating and cooling needs, and then proposed consolidating our two climate systems into one thereby giving us a system more efficient and appropriate for our small house. Hetter worked with me when I postponed the installation, and when the day came to start the complicated project which involved extensively rebuilding our ducts to make them work with one system I knew I had made an excellent choice in Hetter. The workers were extremely friendly, tidy, and detail-oriented, and they were always glad to talk about and explain their work. When we need to replace our water heater, well no doubt call Hetter again. "

Amanpal - German Village

"I just wanted to send a thank you for the wonderful service that Jason provided to us on 12-10-13. It was an after hours call and he was professional, knowledgeable and efficient. Thank you for fixing our heat on a very cold day, Jason!!"

Kate - Columbus

"Sorry for the delay in getting back to you, but I just wanted to let you know that our furnace has been working great! Your company was very easy to work with and we will definitely recommend you to anyone we know who is looking. Thanks again!"

Trevor - Hilliard

"We are extremely happy with our new Trane heating and cooling system that was installed last week. Everyone involved in the installation was friendly, courteous and professional. They took the time to answer our questions and were more than willing to make sure we were satisfied. We would highly recommend Hetter Heating & Cooling. It was a real pleasure to do business with you. Thank you!"

Doug - Clintonville

"Hi Rick. I want to thank you again for taking the time to meet with Joe and I so quickly and especially for your professionalism and detailed information provided. As I mentioned in our meeting, in addition to checking Angie's List, your website is one of the reasons I called Hetter and the packet you gave us while you were here was very well put together also. The information provided on both the website and in your information packet were leaps above other companies. We also really appreciated your thoughtfulness in providing us with space heaters - they made a difference!

The installation went very smoothly and Matt and Walt were also very professional and pleasant. Additionally, they went above and beyond in removing old components of the hot tub equipment and I'd really like to send them a note. Can you please verify both of their last names? I appreciate it.

The system is working great - the only real problem we have is getting used to not hearing it! We couldn't be more pleased with the whole experience. We are very conscious of quality and presence and Hetter gave us the vibe and value we needed. Please pass along our thanks to John as well.

If there is anything further that you need from us, don't hesitate to call. Otherwise, thanks again and best regards. "

Elizabeth & Joe - Bexley

"Arragone & Joe just left my house after installing a new water heater. I am very pleased with both techs. They are very polite, neat & efficient. They are a credit to you & your company. Thanks for the quick response to my problem. I called at 8:10 this morning and I already have warm water."

Bert - Worthington

"OUTSTANDING! The installation of our new Trane furnace and air conditioning system is complete and it's a great job! As promised, the crew showed up on-time...they were careful with our floors, doors and walls...and the installation was a first rate job. I'm sure no one, no other company, could have done better. From the beginning, this was a tremendous experience. Everyone I talked with was courteous, helpful and honest. Thanks again, for the great job and the great service."

John - Upper Arlington

"Jeff & I wanted to personally thank you for the way you took care of our recent problem with our Trane air conditioner. We were so thrilled with the efficiency in which you handled the problem with the compressor and for replacing this under warranty. We just wanted to let you know that we appreciate this so much. We didn't want this to go unnoticed. We also wanted to thank you for the wonderful employees that work at Hetter Heating & Air Conditioning. James has been out many times to our house and is always very pleasant, knowledgeable, efficient, friendly and prompt. Again, thank you for prioritizing customer service and valuing us as loyal customers. We will continue to sing your praises and refer as many clients to you as possible. Hope this letter finds you and your family doing well and enjoying this summer."

Amy & Jeff - Westerville

"As I relax in my toasty warm home, I am reminded of you and the installers at Hetter. I decided to send you a quick note of thanks and the awesome installers Jason & Leonard. I am soooo happy with my new Tempstar furnace. How lucky of me to stumble onto Hetter!! When I contacted you I was in the infancy of furnace shopping, who knew 2 days later Jason & Leonard would be installing my new furnace! You were so professional and knowledgeable as to what I needed (and I don't have much faith in sales people). You redeemed the sales profession to me and your installers - WOW!!! I should have been recording every word Jason spoke! The guy is brilliant. I told him I hoped he would be returning to install my central air this summer. You know, I still run to the basement just to look at my new furnace! Crazy right?? Anyway, I sing your praises and will use Hetter for my A/C this summer and will pass on to my social circle what a great, great company you are. Thank you again so very much. I wish Hetter all the success possible!"

Joy - Galloway

"We had used a company for servicing which was much larger and 45 minutes away. I never knew who was coming to service our equipment and wanted a closer, smaller company. Hetter Heating & Cooling fulfills this need - their installation process and personnel was outstanding and I am about to contact them again for an estimate on our second furnace and air conditioner."

Joyce - Upper Arlington

"Lance was courteous, thorough and professional. He suggested installing a surge protector on our air conditioner, and we agreed, so he installed it on the spot after a very knowledgeable (on his part) Q & A session. We know from 11 years of experience with Hetter Co. that their technicians are highly trained, reliable, efficient, dependable and bring integrity to every job. We are very fortunate to be able to count on consistent, excellent service."

David & Rodnea - Clintonville

Recent News

Hetter for America's veterans

08/27/2019

Hetter Heating & Cooling was founded by a US Army veteran - our dad George Hetterscheidt. He served in combat in the Korean War from 1952 to 1954. We contribute to the VA to honor him & all veterans who have served. One easy way to honor veterans is to fly an American flag. There are nineteen days through out the year where the flag shoul...

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HVAC industry loses a great ambassador

04/02/2019

Some people you meet in life are simply unforgettable. Barry Burnett was one of those people. He was not only good at what he did, he was great at it. Barry owned the HVAC consulting firm BDR that was and still is based out of Seattle. He would travel across the country hosting seminars aimed at making HVAC dealers not only more customer ...

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2017 DACC Small Business of the Year
Hetter Heating & Cooling Inc BBB Business Review

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Satisfaction

We are an Accredited Business with the Better Business Bureau. Hetter Heating & Cooling is a 2016 recipient of the BBB’s Torch Award for business ethics. We have won the Angie’s List Super Service Award the last eighteen years in a row. Please check our record. How many companies — honestly — will ask you to do that? We are committed - with every installation, every service run and every phone call — to your complete satisfaction.

Value

Value

At Hetter, we know consumers today are expecting quality work and peace of mind at a fair price. Nothing less. We look at you - our customer - fundamentally differently than our competition. We want you as a life long customer. We want you to be part of our family.

Comfort

Comfort

Our recommendations are made not only to solve your comfort concerns, but give you peace of mind. We not only offer load calculations FREE with every estimate, we’ve devoted an entire web page to it so as to educate our customers on its importance. A comfortable customer is a life long customer. A life long customer will refer our company to a friend or neighbor. Referrals are the best form of advertising.

Comfort

Workmanship

Our crews are all factory trained and EPA certified. They are our employees. Our service technicians are NATE certified — the highest certification in our industry. Our customer satisfaction numbers are a direct reflection of the investment we make in continually updating the training of all our employees — especially our technicians. All Hetter service & installation technicians are NATE certified. Passing the NATE exam in our industry is equivalent to the bar exam in the legal world.

Comfort

Service

We take great care to hire and train the best technicians in the industry. Our service department is responsive, knowledgeable, professional, highly trained and polite. And that's just what our customers say. Our staff is anxious to go above and beyond. We pride ourselves on our service after the sale when a lot of our competition is long gone.

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Trane Honeywell Aprilaire Comfort Specialist ACCA Clintonville Area Chanmber of Commerce Worthington Area Chamber of Commerce The Greater Powell Area Chamber of Commerce Hilliard Area Chamber of Commerce Tempstar Energy Star RUUD