Heating, cooling and beyond
Columbus temp Columbus weather 79º OH LIC# 18098
Special Financing For 15 months With Approved Credit On Select Trane Installations

Why is Hetter better?

"We love the unit. It does just exactly what we had hoped it would do which is really cool that kitchen off. It does a great job. Thank you very much. Arragone & David did a fantastic job. They were very thoughtful & polite. Everything worked out really good."

Jim - Plain City

"These guys were very professional, very helpful and did a great job! Got hooked up with them through our home warranty company and they did not disappoint at all!! Thoroughly explained everything to us, walked us through all of our options and were very attentive to our needs. Was told of the least expensive options through top-of-the-line offerings and never felt pressured one way or another. Made us feel like their #1 Customer the entire time. From the initial diagnosis to getting the new furnace installed, it was just over 24 hours! Of course ours went out during the only real cold snap we've had this year, but they even brought us over space heaters for the night to keep us warm. Dealt with several members of their organization and were pleased with their service and the way they spoke to us. Very down-to-earth organization. Shout outs to Rick, Jason and Chuck. All of you were more than helpful and we've told everyone to look you up if they ever have issues. A+++"

Michael - Clintonville

"Thanks for the nice phone message you left.
The installation went great! You have a really nice group of installers - they were all very pleasant and nice and very professional. I appreciated that the guys have obviously done plenty of jobs in old houses and knew exactly what to do in ours. They snaked the intake and exhaust pipes so I lost no storage space. Everything they did looks nice and neat, and they left the basement clean & tidy. Rick was very good in explaining how everything worked and educating me on the settings to use so that I get the most comfortable and efficient results. Thank you, thank you, thank you !
We are really happy with the two-stage variable speed furnace. The air temperature seems much more uniform throughout the house. Even our back addition, which is over a crawl space and used to be chilly, is MUCH warmer now. And I can tell that the humidifier makes the indoor air much more pleasant.
I mailed the comment card to Trane - I gave you the highest ratings on everything and put a nice comment on the bottom!
Thanks again for everything,"

Barbara & John - UA

"Good Morning Rick - I would like to thank you, Adam and Ric. This experience of replacing my furnace and AC has been more enjoyable and less painful then I originally thought it would be and I have no doubt that it was because the three of you. Just a note to verify that I did go with the correct AC. We started off with the temp set at 75 and the fan in the ON position and my wife actually wanted the temp bump up. We have found our comfort zone with the temp set at 76 and the fan in the ON position. As I told Adam and Ric as they left, I probably still have 4 or 5 years on my water heater but you will definitely be the first people I call when its time to replace it. Thanks for the great experience."

Bruce - Hilliard

"I just wanted to let you know the great job Hetter Heating & Cooling did installing my new Trane furnace and air conditioner. Thank you for taking the time to vist me twice in my home and to answer all my questions prior to installation, including coming up with a solution for the hot water tank so that it was up to code. I also appreciate the thorough job that Matt and Walt did in actually installing the furnace and air conditioner. The fellows discovered some problems with the original ductwork and literally put in extra hours to correct the situation so that everything was up to code and the new furnace would work efficiently. They were neat and did a great job of cleanup afterwards. They were also mannerly, and I had no qualms about leaving my 80 years + mother in the house with them while they worked when I had to run some errands. Even my husband, who is a man of few words, was impressed with their work. As a homeowner, I only wish there were more companies out there like Hetter Heating & Cooling."

Leslye - West side

"I'd been trying to sell my home for five months with no luck. The home has been updated in every way except it had the original electric furnace from 30 years ago. In an effort to meet my deadline on my new home being built I called Hetter and had a new Trane heating/cooling heat pump system installed. The next showing was at 9AM the day after the install and that guy bought my house. I had the opportunity to speak with the home inspector for the buyer and he commented on the Trane system saying that was a huge factor in the sell. Also...your install guys were knowledgeable, polite, professional, and very neat. Chuck insisted that he pick up every piece of dust that he might have caused even though I told him it wasn't necessary. Awesome!"

Dennis - Groveport

"This past week a 3 man team from your company installed a new furnace and A/C at my home.
I was greatly impressed by their workmanship, courtesy and work ethic. They worked together as a smooth, united team.
Thanks for sending such a good team."

Lois - Whitehall

"Our neighbors had recently used your company to replace both their heating and cooling systems and highly recommended Hetter for the job. The Trane name in addition to a competitive price and special offers made Hetter the right choice."

Judy & Roger - Lewis Center

"We would like to thank everyone involved in the replacement of our HVAC system from Hetter Heating & Cooling. Our old system failed causing water damage to our upper floor. Your sales rep came out very quickly, discussed the options and put together several quotes in 24 hours. We were especially happy that it was still possible to install a 2-part system like old one - air exchanger in the attic - as this is a very efficient low cost system to run.
The highest marks go to the installation team - Rick, Jerod & Scott. They were very professional, and worked extremely hard to adapt some of the old infrastructure to the new system. My 110-year-old Clintonville home now has a clean, quiet, efficient Trane variable speed fan. The warranty and energy credits were clearly explained to us and the AEP energy auditor came to the house promptly and gave us the completed paperwork for one of our rebates. Not enough stars to rank this excellent experience!
Thank you again!"

Susan & Arthur - Clintonville

"Just a note to say thank you to everyone that has been to my home. You guys all made this a great experience as every one of you were very kind, nice & just enjoyable."

Mamie - UA

"My wife and I were very impressed by Matt and the crew that did the install. All were very conscientious and concerned with doing the job properly. You had mentioned that I would be pleased with the workmanship and I am. I can't praise them enough!"

Hal & Wanda - West side

"I just wanted to give you some feedback about the installation of my new system, which occurred on August 17, 2012. There were several aspects to the installation that were impressive and what I consider to be above and beyond the call of duty: 1) First of all, the crew showed up on schedule and introduced themselves to me with a handshake. They were friendly and professional. I believe their names were Adam and Walt. 2) They explained what to expect during the day and answered all my questions. As I mentioned to you on the phone, they went well beyond what I would have expected from someone installing equipment. They were very knowledgeable about their work and explained things carefully. 3) They had a high level of understanding about how my new system operates and, therefore, seemed more like engineers than equipment installers. 4) They went right to work. In fact, when they were explaining what the day would be like, they described it as pretty much nose to the grindstone. And they went right downstairs and started in. They went at it all day long, with only a short break for lunch. 5) They seemed happy to be doing what they were doing. Imagine being in someone's basement all day and being happy about that! 6) They did a good job of cleaning up after themselves. 7) They were pleasant and personable and easy to relate to. Usually, I dread having workmen around the house because it disrupts my routine and peace of mind. But Adam and Walt were not obtrusive at all. All in all, things couldn't have gone better. It makes me look forward to my annual service calls on the new system. Thank you."

Jeff - Clintonville

"Just wanted to take an opportunity to thank you and everyone else for the job that was done on the furnace & AC install. Every single person involved was extremely professional from the plumber you recommended to the installation guys that showed up. This has been by far our best customer service experience since moving to Ohio. Please thank everyone for us and keep up the great work and we'll certainly tell all our neighbors/co-workers what a great job you all did."

Jason - Columbus

"Smart, friendly and resourceful: those are the words that first come to my mind when I think of Hetter. Rick figured out our houses heating and cooling needs, and then proposed consolidating our two climate systems into one thereby giving us a system more efficient and appropriate for our small house. Hetter worked with me when I postponed the installation, and when the day came to start the complicated project which involved extensively rebuilding our ducts to make them work with one system I knew I had made an excellent choice in Hetter. The workers were extremely friendly, tidy, and detail-oriented, and they were always glad to talk about and explain their work. When we need to replace our water heater, well no doubt call Hetter again. "

Amanpal - German Village

"Thank you for the follow up call last week. Your guys did great work and we are very happy for everything you did. I have recommended you a couple of times already. I hope you get lots of business from referrals. Thank you !"

Toni - Worthington

Recent News

Gas furnace blowers to become more efficient

05/17/2018

All manufacturers will be forced to comply with US Department of Energys mandated Fan Energy Rating standard beginning July, 2019. What this means to you - the homeowner - is a more efficient blower motor on your gas furnace but a higher upfront cost when it comes time to replace it & likely a physically wider furnace which could be a pro...

Read more

Coach Bruce was a true Buckeye legend

04/25/2018

We were sorry to see the passing of Ohio State Buckeye legend Earle Bruce last week after his courageous battle with Alzheimer's disease. Local HVAC companies always looked forward to hearing Earle speak every fall at a luncheon sponsored by Carr Supply. Earle would routinely talk for close to half an hour and often in front of 250-300 pe...

Read more
2017 DACC Small Business of the Year
Hetter Heating & Cooling Inc BBB Business Review

Write a review:

Review us on Google
Review us on Yelp
Hetter Heating & Cooling Inc BBB Business Review
Review us on Angie's List
Service Request Free Estimate
Service Dept Installer Profiles

Satisfaction

We are an Accredited Business with the Better Business Bureau. Hetter Heating & Cooling is a 2016 recipient of the BBB’s Torch Award for business ethics. We have won the Angie’s List Super Service Award the last seventeen years in a row. Please check our record. How many companies — honestly — will ask you to do that? We are committed - with every installation, every service run and every phone call — to your complete satisfaction.

Value

Value

At Hetter, we know consumers today are expecting quality work and peace of mind at a fair price. Nothing less. We look at you - our customer - fundamentally differently than our competition. We want you as a life long customer. We want you to be part of our family.

Comfort

Comfort

Our recommendations are made not only to solve your comfort concerns, but give you peace of mind. We not only offer load calculations FREE with every estimate, we’ve devoted an entire web page to it so as to educate our customers on its importance. A comfortable customer is a life long customer. A life long customer will refer our company to a friend or neighbor. Referrals are the best form of advertising.

Comfort

Workmanship

Our crews are all factory trained and EPA certified. They are our employees. Our service technicians are NATE certified — the highest certification in our industry. Our customer satisfaction numbers are a direct reflection of the investment we make in continually updating the training of all our employees — especially our technicians. All Hetter service & installation technicians are NATE certified. Passing the NATE exam in our industry is equivalent to the bar exam in the legal world.

Comfort

Service

We take great care to hire and train the best technicians in the industry. Our service department is responsive, knowledgeable, professional, highly trained and polite. And that's just what our customers say. Our staff is anxious to go above and beyond. We pride ourselves on our service after the sale when a lot of our competition is long gone.

Service Request Free Estimate
Trane Honeywell Aprilaire Comfort Specialist ACCA Clintonville Area Chanmber of Commerce Worthington Area Chamber of Commerce The Greater Powell Area Chamber of Commerce Hilliard Area Chamber of Commerce Tempstar Energy Star RUUD