Heating, cooling and beyond
Columbus temp Columbus weather 47º OH LIC# 18098
Special Financing For 60 months With Approved Credit On Select Trane Installations

Why is Hetter better?

"Many thanks for getting the furnace in so quickly. It has been a blessing to me to have such wonderful angels surrounding me to be there in time of need....Also, the men that put in the furnace were complete gentlemen, very nice and professional."

Renee - Columbus

"Just a note to say thank you to everyone that has been to my home. You guys all made this a great experience as every one of you were very kind, nice & just enjoyable."

Mamie - UA

"I just wanted to send a thank you for the wonderful service that Jason provided to us on 12-10-13. It was an after hours call and he was professional, knowledgeable and efficient. Thank you for fixing our heat on a very cold day, Jason!!"

Kate - Columbus

"I wanted to give you and your team of techs kudos. I've already met several of your team and like them all. I am very happy with the service I've been given. Everyone is kind, eager to problem solve and work hard (to) get us comfortable. I can't tell you how valuable it is to me to have a team I can trust with a very important part of our lives!"

Stephanie - Dublin

"My wife and I just wanted to tell you how happy we are with the new Trane heating and cooling system that you installed at our house recently. We were impressed with the high level of professionalism that your employees displayed and we are very happy with the quality and value of the Trane products. We will not hesitate to recommend you to anyone needing your services. It is very clear why Angie's List has given you such high marks for eight consecutive years."

George & Jane - Upper Arlington

"Hello, My husband Fritz and myself would like to give a big kudos to Lance who came to look at the furnace this morning! We feel so comfortable with this service as he quickly assessed potential areas that could be a problem, as well as showed us what to look for if the same problem occurs again. Great customer service from him and we will definitely request him should we need service again!"

Peggy & Fritz - Columbus

"Lance visited my home today to do a routine annual inspection before the winter weather sets in. He discovered a potential safety issue near my furnace. Some plastic supports for a long copper water pipe leading to my water meter had broken. This caused the pipe to hang down and rest upon the gas line in two places. Lance was kind enough to replace the supports with materials that I had at home. He chose to take the extra time, which was only a few minutes, to fix a potential hazard. It makes me feel confident in Hetter and especially in Lance, that technicians are vigilant for potential safety hazards when they provide service."

Pam - Bexley

"We were very pleased with Jason & Jerod during our installation Thursday. I posted this on the Linworth neighborhood website and see that two others have responded with similiar praise. Love a cool house! And the men were exceptionally helpful in teaching us about the new system. Thanks again."

Teri - Linworth

"My name is Sandra C. and I had a real problem with my air conditioner in my home on June 30. I had another company come into my home and in 90 degree heat they put a unit in my home. I wasn't very happy with it as it never cooled my home. My son came home from out of town and he called them to come fix it. After three days with men coming to my home he told them to come and remove the unit. They did a very bad job. He called Trane and we got your company. I can't praise your men enough. They were very professional and very nice. They promised myself and my family we'd be happy with the service and this is to let your company know just how right they were. I'd like to say THANK YOU to Walt and Kevin. They were GREAT. I will recommend your company to all my friends. Again I say GOD BLESS YOU ALL."

Sandra - East side

"You and your employees have been coming to my home to install and maintain our furnaces and air conditioners since 2006. I have gotten to know who will come to the house each year from your company. It is comforting for me to know who will be here each year. They are always courteous and knowledgeable as to where the switches are as well as the units. I made a very wise decision when I purchased the furnaces and air conditioners from Hetter Heating & Cooling."

Becky - Sunbury

"Our thanks to Wally, Jason & Rick for their installation of our Trane high efficiency heating and cooling system. We are very pleased with the quality of their work. They did an excellent job in the layout and design of our new system to effectively and efficiently use the space previously occupied by our old system. Their integration of the new equipment with the existing supply air plenum and ductwork is a work of art. Thanks for a job well done!"

Jean - Clintonville

"OUTSTANDING! The installation of our new Trane furnace and air conditioning system is complete and it's a great job! As promised, the crew showed up on-time...they were careful with our floors, doors and walls...and the installation was a first rate job. I'm sure no one, no other company, could have done better. From the beginning, this was a tremendous experience. Everyone I talked with was courteous, helpful and honest. Thanks again, for the great job and the great service."

John - Upper Arlington

"Dear Hetter Heating,
This Saturday morning I woke up to a 58 degree house. I went downstairs to find my heater not working. I currently have a wife that is 9 months pregnant so having a comfortable house is VERY important. I went to the Trane website to see who could assist with my heating issue. I called the three companiesto help (which) were the first three listed on the site. Every single company told me they would take down my information and let a technician know there was a potential job. I thought this was a sufficient effort to get immediate service. Two hours later, with no phone calls from anyone, I called Hetter Heating. A representative named Mike took my call. He assured me that he could have someone to my house within two hours. This was exactly the kind of service I wanted and desperately needed. When the technician arrived (Jason) he was professional and efficient and most importantly he got the furnace working in less than 45 minutes. I hope this e-mail reaches your CEO. Your competition is failing and I will be a Hetter Heating customer for life."

Keith - Westerville

"Smart, friendly and resourceful: those are the words that first come to my mind when I think of Hetter. Rick figured out our houses heating and cooling needs, and then proposed consolidating our two climate systems into one thereby giving us a system more efficient and appropriate for our small house. Hetter worked with me when I postponed the installation, and when the day came to start the complicated project which involved extensively rebuilding our ducts to make them work with one system I knew I had made an excellent choice in Hetter. The workers were extremely friendly, tidy, and detail-oriented, and they were always glad to talk about and explain their work. When we need to replace our water heater, well no doubt call Hetter again. "

Amanpal - German Village

"Arragone & Joe just left my house after installing a new water heater. I am very pleased with both techs. They are very polite, neat & efficient. They are a credit to you & your company. Thanks for the quick response to my problem. I called at 8:10 this morning and I already have warm water."

Bert - Worthington

Recent News

Trane expands S-series line of gas furnaces

01/03/2019

Trane has expanded its popular S-series gas furnace line to include the new attractively designed S8X1 single stage and S8X2 two stage 80% furnaces. These new models not only feature the smaller cabinet that the S-series is known for, but both also come with an ECM high efficient blower motor. New federal government regulations require al...

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Trane & Hetter partnership reaches 18 year mark

09/21/2018

Hetter Heating & Cooling is so proud to be partnered with the worlds best HVAC manufacturer - Trane. 2018 marks our eighteenth year together - and we're still in marital bliss. A couple of notes on Trane: in case you missed it, the Trane / American Standard family finished #1 and #2 on the most recent Consumer Reports survey for air condi...

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2017 DACC Small Business of the Year
Hetter Heating & Cooling Inc BBB Business Review

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Satisfaction

We are an Accredited Business with the Better Business Bureau. Hetter Heating & Cooling is a 2016 recipient of the BBB’s Torch Award for business ethics. We have won the Angie’s List Super Service Award the last eighteen years in a row. Please check our record. How many companies — honestly — will ask you to do that? We are committed - with every installation, every service run and every phone call — to your complete satisfaction.

Value

Value

At Hetter, we know consumers today are expecting quality work and peace of mind at a fair price. Nothing less. We look at you - our customer - fundamentally differently than our competition. We want you as a life long customer. We want you to be part of our family.

Comfort

Comfort

Our recommendations are made not only to solve your comfort concerns, but give you peace of mind. We not only offer load calculations FREE with every estimate, we’ve devoted an entire web page to it so as to educate our customers on its importance. A comfortable customer is a life long customer. A life long customer will refer our company to a friend or neighbor. Referrals are the best form of advertising.

Comfort

Workmanship

Our crews are all factory trained and EPA certified. They are our employees. Our service technicians are NATE certified — the highest certification in our industry. Our customer satisfaction numbers are a direct reflection of the investment we make in continually updating the training of all our employees — especially our technicians. All Hetter service & installation technicians are NATE certified. Passing the NATE exam in our industry is equivalent to the bar exam in the legal world.

Comfort

Service

We take great care to hire and train the best technicians in the industry. Our service department is responsive, knowledgeable, professional, highly trained and polite. And that's just what our customers say. Our staff is anxious to go above and beyond. We pride ourselves on our service after the sale when a lot of our competition is long gone.

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Trane Honeywell Aprilaire Comfort Specialist ACCA Clintonville Area Chanmber of Commerce Worthington Area Chamber of Commerce The Greater Powell Area Chamber of Commerce Hilliard Area Chamber of Commerce Tempstar Energy Star RUUD