Heating, cooling and beyond
Columbus temp Columbus weather 74º OH LIC# 18098
No Interest for 48 Months* On Select Tempstar Installations

Why is Hetter better?

"I want to let you know that Chuck did a fabulous job last week when he rescued us just as the January thaw turned into an Arctic blast. We had to call in the evening and Chuck came that same day. Our heat came up quickly, but just for the night (a part was missing) and then Chuck rearranged his following work day to finish the job when it was convenient for us. This guy deserves a bonus!"

Christopher - Clintonville

"Hi Rick. I want to thank you again for taking the time to meet with Joe and I so quickly and especially for your professionalism and detailed information provided. As I mentioned in our meeting, in addition to checking Angie's List, your website is one of the reasons I called Hetter and the packet you gave us while you were here was very well put together also. The information provided on both the website and in your information packet were leaps above other companies. We also really appreciated your thoughtfulness in providing us with space heaters - they made a difference!

The installation went very smoothly and Matt and Walt were also very professional and pleasant. Additionally, they went above and beyond in removing old components of the hot tub equipment and I'd really like to send them a note. Can you please verify both of their last names? I appreciate it.

The system is working great - the only real problem we have is getting used to not hearing it! We couldn't be more pleased with the whole experience. We are very conscious of quality and presence and Hetter gave us the vibe and value we needed. Please pass along our thanks to John as well.

If there is anything further that you need from us, don't hesitate to call. Otherwise, thanks again and best regards. "

Elizabeth & Joe - Bexley

"The service man that just stopped by was top notch. Kind, respectful, helpful and quick - the perfect repairman! The lady I talked to on the phone was very helpful too. Highly recommend your company and will. Thanks Hetter!!"

Beth - Dublin

"I can't tell you how much (your space heaters) helped us those couple of days we didn't have heat. The new furnace is great. What a difference it has made. We should have had a new one years ago. The whole house is very comfortable and we seem to have even heat throughout. Thank you for being so prompt. Your installers did a great job. Thank you again."

Mike & Patti - Worthington

"All went very well with the installation. Your two service technicians were professional and asked first before placement of any equipment. They explained what they were going to do before any action took place. Overall, I am very pleased with Hetter and would recommend you to neighbors and friends."

Greg - Dublin

"Just wanted to get back to you to let you know (now that I've actually used it a few days) how much I love the Trane furnace that Hetter Heating installed. It's so quiet I hardly know it's running. I'm sure the AC will be great too - although it will be a few months before I let you know about that. The installers - can't recall their names - were great, and took the time to explain everything to me. They did a wonderful job. I really appreciate working with a company that is as professional as Hetter ! I will certainly recommend you highly any chance I get."

Carol - Canal Winchester

"Steve & I send you our thanks for your and Hetter Heating & Cooling's assistance with our AC challenge this week. It was a team effort all of you went to on this. I don't know if it is a reflection of the health of the heat pump but it cooled the house to the set temperature of 75 from 91 degrees by 7PM. The system was operational around 2PM. James warned it might take all night to do that. Excellent. I continue to appreciate especially James. He is almost part of our family-has been coming here 15 years. He is great to have around, a solid worker and has given us many ideas for how to get the best out of our systems. I am sure you appreciate him as well. You have a great company and I appreciate your continued work with us. We are cool and happy!!"

Ann & Steve - Worthington

"Just wanted to drop you a note and let you know that Adam and Jason did an outstanding job yesterday. Very friendly, professional, personable, knowledgeable and focused on the task at hand - no slacking. Great communication from the minute they walked in the door to the minute they walked out. They did a great job. Thanks for sending the A team to the house. Everything is working great and more importantly, Ann is happy. Thanks guys !"

Scott - Worthington Hills

"We are very glad to inform you of this highly complimentary letter from one of your consumers. It was very refreshing to receive it since about 99% of our mail deals with complaints on companies. Thank you so much for the favorable experience given to this consumer."

Kathy - Better Business Bureau

"Our thanks to Wally, Jason & Rick for their installation of our Trane high efficiency heating and cooling system. We are very pleased with the quality of their work. They did an excellent job in the layout and design of our new system to effectively and efficiently use the space previously occupied by our old system. Their integration of the new equipment with the existing supply air plenum and ductwork is a work of art. Thanks for a job well done!"

Jean - Clintonville

"Smart, friendly and resourceful: those are the words that first come to my mind when I think of Hetter. Rick figured out our houses heating and cooling needs, and then proposed consolidating our two climate systems into one thereby giving us a system more efficient and appropriate for our small house. Hetter worked with me when I postponed the installation, and when the day came to start the complicated project which involved extensively rebuilding our ducts to make them work with one system I knew I had made an excellent choice in Hetter. The workers were extremely friendly, tidy, and detail-oriented, and they were always glad to talk about and explain their work. When we need to replace our water heater, well no doubt call Hetter again. "

Amanpal - German Village

"Rick & Jerod did a fantastic job today. I was so impressed with everything. They were courteous, knowledgeable and very hard working. The attention to detail from protecting my carpeting to installing the furnace with all of it's challenges, is very much appreciated. I will definitely be recommending your company. "

Gretchen - Worthington

"Just a follow-up from the work you guys did for us back in April. We love the new Trane system you put in. Our house has never been so comfortable. That new system can really move air and it keeps even our split level upstairs comfortable. We have also seen significant energy bill savings (even though the summer has been cool it is still obvious the system has helped). So, thanks again for recommending a great system."

John - Worthington

"I wanted to let the management team know how pleased I was with the service that Arragone provided my family on Saturday. He exceeded our expectations for the level of service and quality and workmanship, and exuded your advertised family approach. Kudos also to James who was able to bring the part we needed to get the furnace fixed that day, so that my family did not have to endure two days of cold while the part was being ordered. James also demonstrated the same characteristics that earn our trust and future business. You are doing a great job hiring and training your employees to earn lifetime customers!"

Rob - Lewis Center

"Both Wally & Matt were terrific. They were very pleasant and respectful of our home. They seemed to take pride in not only doing the job, but making sure it was a good experience for us. It's just a basement, but they went the extra mile to make it a very professional looking job and actually made the connection with our water heater better and screwed in some clips on the pipe running to the sump pump so we wouldnt keep kicking it around ! Thanks again. Its nice when spending almost five grand is a pleasant experience !"

Starlett - Grove City

Recent News

HVAC industry loses a great ambassador

04/02/2019

Some people you meet in life are simply unforgettable. Barry Burnett was one of those people. He was not only good at what he did, he was great at it. Barry owned the HVAC consulting firm BDR that was and still is based out of Seattle. He would travel across the country hosting seminars aimed at making HVAC dealers not only more customer ...

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Trane expands S-series line of gas furnaces

01/03/2019

Trane has expanded its popular S-series gas furnace line to include the new attractively designed S8X1 single stage and S8X2 two stage 80% furnaces. These new models not only feature the smaller cabinet that the S-series is known for, but both also come with an ECM high efficient blower motor. New federal government regulations require al...

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2017 DACC Small Business of the Year
Hetter Heating & Cooling Inc BBB Business Review

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Satisfaction

We are an Accredited Business with the Better Business Bureau. Hetter Heating & Cooling is a 2016 recipient of the BBB’s Torch Award for business ethics. We have won the Angie’s List Super Service Award the last eighteen years in a row. Please check our record. How many companies — honestly — will ask you to do that? We are committed - with every installation, every service run and every phone call — to your complete satisfaction.

Value

Value

At Hetter, we know consumers today are expecting quality work and peace of mind at a fair price. Nothing less. We look at you - our customer - fundamentally differently than our competition. We want you as a life long customer. We want you to be part of our family.

Comfort

Comfort

Our recommendations are made not only to solve your comfort concerns, but give you peace of mind. We not only offer load calculations FREE with every estimate, we’ve devoted an entire web page to it so as to educate our customers on its importance. A comfortable customer is a life long customer. A life long customer will refer our company to a friend or neighbor. Referrals are the best form of advertising.

Comfort

Workmanship

Our crews are all factory trained and EPA certified. They are our employees. Our service technicians are NATE certified — the highest certification in our industry. Our customer satisfaction numbers are a direct reflection of the investment we make in continually updating the training of all our employees — especially our technicians. All Hetter service & installation technicians are NATE certified. Passing the NATE exam in our industry is equivalent to the bar exam in the legal world.

Comfort

Service

We take great care to hire and train the best technicians in the industry. Our service department is responsive, knowledgeable, professional, highly trained and polite. And that's just what our customers say. Our staff is anxious to go above and beyond. We pride ourselves on our service after the sale when a lot of our competition is long gone.

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Trane Honeywell Aprilaire Comfort Specialist ACCA Clintonville Area Chanmber of Commerce Worthington Area Chamber of Commerce The Greater Powell Area Chamber of Commerce Hilliard Area Chamber of Commerce Tempstar Energy Star RUUD