Federal tax credits have been re-instated effective immediately, retroactive starting January, 2018 (if homeowners wanted to go back and amend their taxes) and going through the end of this year. The announcement made late last month by the IRS re-instates federal tax credits on the installation of qualifying HVAC equipment which includes...Read more
The US Department of Energy has mandated that effective January 1, 2023 all new air conditioners & heat pumps to be manufactured meet the following minimum standards: 14 SEER for ACs in the northern states (currently 13); 15 SEER in the south (currently 14); and for heat pumps the new national minimum efficiency will increase from 14 to 1...Read more
We are an Accredited Business with the Better Business Bureau. Hetter Heating & Cooling is a two time winner of the BBB’s Torch Award for business ethics. We have won the Angie’s List Super Service Award for two decades straight. Please check our record. We are committed - with every installation, every service run and every phone call — to your complete satisfaction.
At Hetter, we know consumers today are expecting quality work and peace of mind at a fair price. Nothing less. We look at you - our customer - fundamentally differently than our competition. We want you as a life long customer. We want you to be part of our family.
Our recommendations are made not only to solve your comfort concerns, but give you peace of mind. We not only offer load calculations FREE with every estimate, we’ve devoted an entire web page to it so as to educate our customers on its importance. A comfortable customer is a life long customer. A life long customer will refer our company to a friend or neighbor. Referrals are the best form of advertising.
Our crews are all factory trained and EPA certified. They are our employees. Our service technicians are NATE certified — the highest certification in our industry. Our customer satisfaction numbers are a direct reflection of the investment we make in continually updating the training of all our employees — especially our technicians. All Hetter service & installation technicians are NATE certified. Passing the NATE exam in our industry is equivalent to the bar exam in the legal world.
We take great care to hire and train the best technicians in the industry. Our service department is responsive, knowledgeable, professional, highly trained and polite. And that's just what our customers say. Our staff is anxious to go above and beyond. We pride ourselves on our service after the sale when a lot of our competition is long gone.