Heating, cooling and beyond
Columbus temp Columbus weather 73º OH LIC# 18098
No Interest for 48 Months* On Select Tempstar Installations

Why is Hetter better?

"My wife and I were very impressed by Matt and the crew that did the install. All were very conscientious and concerned with doing the job properly. You had mentioned that I would be pleased with the workmanship and I am. I can't praise them enough!"

Hal & Wanda - West side

"We love the unit. It does just exactly what we had hoped it would do which is really cool that kitchen off. It does a great job. Thank you very much. Arragone & David did a fantastic job. They were very thoughtful & polite. Everything worked out really good."

Jim - Plain City

"Brian was very helpful, showed me the part that went bad, and explained to me why. Thank you for getting to my house so quickly."

Marie - Clintonville

"Hello: I wanted to let you know that the Columbus City Inspector was here to examine the installation of my new water heater. Of course, the installation passed with flying colors. He kept saying, 'What nice work. Look at the beautiful work. What a nice job.' I would also like to add my compliments re the courtesy and professionalism of the gentleman who installed my water heater. Excellent workmanship and courtesy -- an unbeatable combination. Kudos! "

Annie - Columbus

"We have been very pleased with your service and attention to detail and just your flexibility and willingness to work with us. Adam & Rick did a great job, were very friendly, and did not hesitate to offer information and explain what they were doing. I can honestly say this has been one of, if not the best contracting experiences we have had. We will not hesitate to recommend your company to our friends and neighbors."

Scott - Powell

"Our thanks to Wally, Jason and Rick for their installation of our Trane high efficiency heating and cooling system. We are very pleased with the quality of their work. They did an excellent job in the layout and design of our new system to effectively and efficiently use the space previously occupied by our old system. Their integration of the new equipment with the existing supply air plenum and ductwork is a work of art. Thanks for a job well done!"

The Durbin family - Columbus

"Lance was courteous, thorough and professional. He suggested installing a surge protector on our air conditioner, and we agreed, so he installed it on the spot after a very knowledgeable (on his part) Q & A session. We know from 11 years of experience with Hetter Co. that their technicians are highly trained, reliable, efficient, dependable and bring integrity to every job. We are very fortunate to be able to count on consistent, excellent service."

David & Rodnea - Clintonville

"Many thanks for getting the furnace in so quickly. It has been a blessing to me to have such wonderful angels surrounding me to be there in time of need....Also, the men that put in the furnace were complete gentlemen, very nice and professional."

Renee - Columbus

"We moved to Columbus over two years ago and have had many service industry technicians in our home over that time. I can count on one hand those that have given me really good service. I'm emailing to tell you that my technician Chuck is definitely on that list. Chuck was professional from his courtesy reminder call to his final goodbye handshake. He educated me on the unique qualities of each of our three furnaces, and it is clear to me that he's an expert in his field. Thank you Hetter Heating & Cooling and Chuck for a great experience, and for giving me superior customer service."

Kevin - German Village

"Smart, friendly and resourceful: those are the words that first come to my mind when I think of Hetter. Rick figured out our houses heating and cooling needs, and then proposed consolidating our two climate systems into one thereby giving us a system more efficient and appropriate for our small house. Hetter worked with me when I postponed the installation, and when the day came to start the complicated project which involved extensively rebuilding our ducts to make them work with one system I knew I had made an excellent choice in Hetter. The workers were extremely friendly, tidy, and detail-oriented, and they were always glad to talk about and explain their work. When we need to replace our water heater, well no doubt call Hetter again. "

Amanpal - German Village

"All went very well with the installation. Your two service technicians were professional and asked first before placement of any equipment. They explained what they were going to do before any action took place. Overall, I am very pleased with Hetter and would recommend you to neighbors and friends."

Greg - Dublin

"I would like to thank you for responding so promptly regarding the plenum and other related concerns. I would also like to mention that Jason, who did the work in the crawl space for us, carefully explained everything to me and to my daughter about what needed done and why. Technicians such as Jason and your availability and care for your customers are what makes the fine repuatation that this company has. I always feel that I can trust in the quality of workmanship and customer service that Hetter provides. Your company was highly recommended to me and I can understand why. I will recommend you to others in the future."

Loretta - Worthington

"My wife and I just wanted to tell you how happy we are with the new Trane heating and cooling system that you installed at our house recently. We were impressed with the high level of professionalism that your employees displayed and we are very happy with the quality and value of the Trane products. We will not hesitate to recommend you to anyone needing your services. It is very clear why Angie's List has given you such high marks for eight consecutive years."

George & Jane - Upper Arlington

"We are thrilled with the new heat pump ! We cannot believe how quiet it is compared to the old heat pump. As soon as we get some free time, we will write a letter so that you can share our positive experience with others. As for now, if any prospective clients ask for a referral, feel free to give them our phone number and we will be happy to tell them what a great pleasure it was working with you. Thanks again!"

Judie & Greg - Westerville

"We are extremely happy with our new Trane heating and cooling system that was installed last week. Everyone involved in the installation was friendly, courteous and professional. They took the time to answer our questions and were more than willing to make sure we were satisfied. We would highly recommend Hetter Heating & Cooling. It was a real pleasure to do business with you. Thank you!"

Doug - Clintonville

Recent News

HVAC industry loses a great ambassador

04/02/2019

Some people you meet in life are simply unforgettable. Barry Burnett was one of those people. He was not only good at what he did, he was great at it. Barry owned the HVAC consulting firm BDR that was and still is based out of Seattle. He would travel across the country hosting seminars aimed at making HVAC dealers not only more customer ...

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Trane expands S-series line of gas furnaces

01/03/2019

Trane has expanded its popular S-series gas furnace line to include the new attractively designed S8X1 single stage and S8X2 two stage 80% furnaces. These new models not only feature the smaller cabinet that the S-series is known for, but both also come with an ECM high efficient blower motor. New federal government regulations require al...

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2017 DACC Small Business of the Year
Hetter Heating & Cooling Inc BBB Business Review

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Satisfaction

We are an Accredited Business with the Better Business Bureau. Hetter Heating & Cooling is a 2016 recipient of the BBB’s Torch Award for business ethics. We have won the Angie’s List Super Service Award the last eighteen years in a row. Please check our record. How many companies — honestly — will ask you to do that? We are committed - with every installation, every service run and every phone call — to your complete satisfaction.

Value

Value

At Hetter, we know consumers today are expecting quality work and peace of mind at a fair price. Nothing less. We look at you - our customer - fundamentally differently than our competition. We want you as a life long customer. We want you to be part of our family.

Comfort

Comfort

Our recommendations are made not only to solve your comfort concerns, but give you peace of mind. We not only offer load calculations FREE with every estimate, we’ve devoted an entire web page to it so as to educate our customers on its importance. A comfortable customer is a life long customer. A life long customer will refer our company to a friend or neighbor. Referrals are the best form of advertising.

Comfort

Workmanship

Our crews are all factory trained and EPA certified. They are our employees. Our service technicians are NATE certified — the highest certification in our industry. Our customer satisfaction numbers are a direct reflection of the investment we make in continually updating the training of all our employees — especially our technicians. All Hetter service & installation technicians are NATE certified. Passing the NATE exam in our industry is equivalent to the bar exam in the legal world.

Comfort

Service

We take great care to hire and train the best technicians in the industry. Our service department is responsive, knowledgeable, professional, highly trained and polite. And that's just what our customers say. Our staff is anxious to go above and beyond. We pride ourselves on our service after the sale when a lot of our competition is long gone.

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Trane Honeywell Aprilaire Comfort Specialist ACCA Clintonville Area Chanmber of Commerce Worthington Area Chamber of Commerce The Greater Powell Area Chamber of Commerce Hilliard Area Chamber of Commerce Tempstar Energy Star RUUD